Top 5 Most Asked

How much does a cleaning cost?

Every home is different, so we price based on the size of your space, the time it takes our team, and the type of service—routine, deep, move-in/out, or vacation rental turnover. We’ll give you a quote after your free consultation. No hidden surprises or add-ons, just clear and upfront pricing.

Do you bring your own cleaning supplies?

Yes! We arrive with everything we need—eco-friendly, high-quality products and professional equipment. If you’d like us to use something specific in your home, just let us know!

What’s the difference between a routine clean and a deep clean?

Routine cleans cover the basics—dusting, vacuuming, mopping, bathrooms, and kitchen surfaces. A deep clean goes further: baseboards, inside appliances, behind furniture, and those “hard-to-reach” areas that get missed day to day.

Do I need to be home while you clean?

Nope! Many of our clients arrange key or lockbox access. For your first clean, we love meeting you in person, but after that you can decide what works best.

Do you guarantee your work?

Absolutely. We stand by everything we do with a 24-hour satisfaction guarantee. If something wasn’t quite right, let us know—we’ll come back and make it sparkle.

Services & Customization

What services do you offer?

We offer routine cleans, deep cleans, move-in/out services, commercial cleaning, and vacation rental turnovers. If it needs cleaning, we’re here to help.

Can I add extras (inside the fridge, laundry, or organizing)?

Yes! We’re happy to customize your clean. Just mention your requests when booking and we’ll build them into your estimate.

Do you handle vacation rental turnovers?

We do. Our team specializes in fast, detailed turnovers so your rental is guest-ready on time—beds made, bathrooms spotless, and all the finishing touches taken care of.

Do you clean commercial or office spaces?

Yes, we clean offices and commercial properties on daily, weekly, or custom schedules.

Pricing, Discounts & Policies

How do you charge—by the hour or per job?

Both! Were flexible and would love to figure out what works for you! We typically start with hourly but are happy to come to an agreement on a set price!

Do you offer discounts for Responders?

Yes! Ask us about these discounts!

What is your cancellation policy?

We ask for at least 48 business hours’ notice for cancellations or reschedules.

Booking & Scheduling

How do I book a cleaning?

Easy! Fill out our contact form, call us, or click “Book Now” on our website. We’ll set up your free consultation.

Do you offer after-hours or weekend appointments?

We do! Perfect for vacation rental turnovers or busy schedules. Just let us know—rates may vary.

How long does a clean take?

It depends on the service and size of your space. A routine clean typically takes 2–4 hours, while deep cleans and move-in/out services require more time.

Do I need to be home?

Not at all—it’s your choice. Many of our clients give us secure access so we can clean while they’re out.

Local Flair & Flexibility

Do you service areas outside Durango?

Yes—we proudly serve Durango and the surrounding areas.

What happens if weather or road closures affect my appointment?

Mountain weather happens! We’ll notify you right away if conditions cause a delay, and reschedule at the soonest safe time.

Do you offer seasonal specials?

We do! From spring refreshes to ski-season turnovers, keep an eye out for seasonal cleaning offers.

Do you source your products locally?

We do! All of our products are toxin-free and environmentally friendly and are sourced locally from Durango WeFIll.

Trust, Safety & Quality

Are your cleaners insured and background-checked?

Yes—our team is fully insured, background-checked, and professionally trained.

How do you handle breakages or damages?

Accidents are rare, but if something happens, we’re insured and will make it right.

Will I get the same cleaner every time?

Whenever possible, yes. We love building relationships with our clients and sending familiar faces.